-Ilia SMy mother is 88 years old, and she was admitted to Bella Terra Lombard for less than a month. I visited her for hours every day, and I can truly say that it’s a great facility. It’s clean, has good food, fun activities, and the staff is compassionate. Yvonne (receptionist) assisted us from the moment we walked in. Yar, Jenette, Zully, Angie, and Pearl (CNAs) took great care of my mom. Patty, Amy, and Ed (therapists) were extremely detailed with her therapy. Vicky, Hope, Lance, and John (nurses) took the time to provide information about her medicines and always delivered them on time. Dr. Shahla (facility doctor) is a brilliant doctor. Kozeta (activity staff) goes above and beyond every day. Susana (TCC) was thorough in assisting us during our transition home. I sincerely appreciate the entire staff for their great service and exceptional care. Bella Terra is an excellent facility!
-Richard PMy daughter stayed at Bella Terra Lombard and had the best experience. Laney, the social services director, and the entire staff were great. They ensured that she received the best care and therapy. I’m grateful for their help, especially during her transition home. They provided her with a walker and assigned someone to check on her after discharge. My daughter is a nurse, and I have worked in the healthcare industry for years. We are very impressed with Bella Terra. It’s an excellent place for your loved ones!
-Maxie SBella Terra Lombard was impeccable! The staff was professional and treated my brother with compassion and respect. Because of their excellent care and therapy, he had a quick recovery. I will be forever grateful to Bella Terra for helping my brother heal.
-Cyndy EBella Terra Lombard is a clean facility, and the staff is great. My mother has been here for the last five months and just recently moved to memory care. They take excellent care of her! She’s in good hands.
-RonaldI chose Bella Terra Lombard to help me get back on track, specifically to address my mobility issues and wound care. The care I received at Bella Terra was outstanding. The rehabilitation team, especially Deanna, the wound nurse, played a crucial role in my recovery. Deanna’s innovative approach to treating my wounds, which differed from the traditional methods used in the hospital, significantly accelerated my healing. The nursing staff, including Elaine and Vicky, were exceptional. Their professionalism, compassion, and attentiveness to my needs significantly impacted my overall experience.
Bella Terra wasn’t just about medical treatment but holistic care. The staff’s ability to provide comfort and ensure the well-being of patients under challenging circumstances was commendable. I looked forward to the meals and the care I received each day. Based on my excellent nursing care and progress, I would recommend Bella Terra Lombard to others who need rehabilitation and wound care!
-Ehtesham K.The team at Bella Terra Lombard went above and beyond to accommodate my mother’s needs and ensure that she received the care she required. Their unwavering dedication to providing top notch care sets them apart. From the moment my mother arrived, the staff greeted her with warmth, kindness, and professionalism. They consistently demonstrated genuine concern for her wellbeing, and their attention to detail did not go unnoticed. It was evident that everyone at Bella Terra is deeply committed to making a positive difference in the lives of their residents.
I am grateful to all the staff for their outstanding support and advocacy throughout my mother’s stay. Their empathy and willingness to go the extra mile made a world of difference during a challenging time for our family. I want to express my heartfelt thanks to the entire Bella Terra team for their exceptional service and dedication. Your commitment to providing exceptional care is truly commendable, and I am immensely grateful for everything you have done for my mother.
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Illinois Long-term Care Ombudsman Program
https://ilaging.illinois.gov/programs/ltcombudsman.html
SENIOR HELPLINE: 1-800-252-8966 (711 TRS)
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